At Honest Bikes Limited (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.honestbikes.cc) or purchase our products and services.
By using our Site or purchasing from us, you consent to the practices described in this policy.

1. Information We Collect

We collect personal data that you voluntarily provide when you:

• Place an order or make a purchase
• Create or update an account
• Subscribe to newsletters or marketing communications
• Contact us for customer support or inquiries

Types of personal data may include:

• Name, shipping and billing address
• Email address and phone number
• Payment information (processed securely via third-party payment providers)
• Order history and preferences
• IP address, device information, and browsing data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders, account, and customer service
• Send you promotional materials and offers (you may opt-out at any time)
• Improve our products, services, and website functionality
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your data with trusted third-party service providers for business purposes such as:

• Payment processing (e.g., PayPal, credit card companies)
• Shipping and delivery partners (e.g., DHL, FedEx, UPS)
• Marketing and analytics service providers
• Legal and regulatory authorities as required by law

All third parties are contractually obligated to protect your data in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data.
You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of the Site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Under the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to:

• Request access to your personal data held by us
• Request correction of inaccurate personal data
• Request the cessation of use or deletion of your personal data, subject to legal or contractual restrictions
• Object to the use of your data for direct marketing purposes

To exercise your rights, please contact us at info@honestbikes.cc.

7. Retention of Data

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our Site and services are not directed at individuals under 18 years old. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Honest Bikes Limited
Room 2102, 21/F
One Portside
No. 29 Tai Yau Street
San Po Kong
Hong Kong
Email: info@honestbikes.cc
Website: www.honestbikes.cc

11.⁠ ⁠Global Compliance Add-on

Our global compliance commitments include:

European Union (EU) General Data Protection Regulation (GDPR): For customers in the European Economic Area (EEA), we follow GDPR requirements, including lawful processing, data minimization, transparency, and respect for data subject rights such as access, correction, deletion, restriction of processing, data portability, and objection to processing. We process data based on valid legal grounds, including consent and contract performance.

California Consumer Privacy Act (CCPA): For residents of California, USA, we comply with CCPA provisions that grant rights to know what personal information is collected, access and delete that information, opt-out of the sale of personal data (note: we do not sell personal information), and protection against discrimination for exercising these rights. Requests may be submitted through our designated contact channels.

Australia’s Privacy Act 1988: For Australian customers, we adhere to the Privacy Act 1988 and the Australian Privacy Principles (APPs), which regulate the collection, use, disclosure, and storage of personal information. We ensure transparency, secure handling of data, and provide access and correction rights consistent with Australian law.

Cross-Border Data Transfers: When transferring personal data outside Hong Kong or the EEA, we implement appropriate safeguards such as Standard Contractual Clauses or ensure the receiving jurisdiction offers adequate data protection.

Data Subject Rights Worldwide: We respect applicable privacy laws globally, offering transparency, access, correction, deletion, opt-out rights, and data portability where required.

Privacy by Design and Security: We integrate privacy principles and data protection safeguards into our services, implementing technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

Marketing and Direct Communications Compliance: Our marketing communications comply with relevant anti-spam and electronic marketing laws worldwide, offering clear opt-in and opt-out options and promptly respecting your preferences.

Breach Notification: In the unlikely event of a data breach, we will notify affected individuals and regulatory authorities as required by applicable laws.

Continuous Review: We regularly review and update our privacy policies and practices to stay current with evolving legal requirements and best practices.

This commitment ensures that your personal data is protected and your privacy rights are respected no matter where you are located.